Return, Refund & Cancellation Policy

At Amyra Luxury Hardware, we are committed to delivering premium-quality hardware products. Please review our policy carefully before placing an order.

Cancellation Policy

  • Orders can only be canceled prior to shipping.
  • Orders cannot be canceled once they have been shipped.
  • Customers must contact us right away with their order details in order to cancel an order.
  • Due to product unavailability, pricing problems, or unanticipated events, Amyra Luxury Hardware retains the right to cancel an order. A complete refund will be handled in such circumstances.

Return Policy

  • Only items that are faulty, damaged, or inaccurate at the time of delivery are eligible for returns.
  • Any requests for returns must be submitted within 24 to 48 hours of the product’s delivery.
  • Products must be returned in their original packaging with all accessories and receipts, unused, and uninstalled.
  • Products that are made-to-order, customized, or have a specific finish cannot be returned.

Exchange Policy

  • Only when a product is delivered incorrectly or has manufacturing flaws are exchanges permitted.
  • Exchange requests must be submitted within the allotted reporting window following delivery.
  • The availability of replacements depends on stock levels.

Non-Returnable Items

  • The following products cannot be returned or refunded:
  • Items harmed by abuse or incorrect installation
  • Typical deterioration
  • Personalized, limited-edition, or discounted products
  • Items without the original invoice or packaging

Damaged or Missing Items

  • Delivery schedules are approximations that could change because of logistics or unanticipated events.
  • Delays brought on by outside courier services are not our responsibility.
  • Risk of loss passes to the customer upon delivery.

Contact Us

Address

A-200, Dashrath Marg, Hanuman Nagar, Jaipur-302021

Phone Number:

Customer Support: 7597204415

Email:

Amyra.luxury@gmail.com